International: Flat fee of £10 for orders under £100. Free delivery for orders over £100.
UK delivery is between 2 - 3 working days
International delivery is 4+ days
If you would like to return an item, please contact us by email within 14 days of receiving your order. You have the option of an exchange or refund. All items must be unused and in their original condition with tags attached to be eligible for return. Once you have notified us of your return, we must receive the item back within 28 days. Items received after this time frame will not be accepted. Items purchased on sale are final, and are not eligible for return. Please allow up to 4 days for your return to be processed, you will receive an email once the new item is back on its way.
The buyer is responsible for return shipping costs, and original shipping costs are non-refundable. In the case of an exchange, we will cover the cost to send the new items back out to you. We do not take responsibility for lost or stolen parcels so it is best to send items back with tracking.
If your item is deemed faulty, we will cover your return shipping costs. Once we are notified of a fault, we must receive the faulty item back within 14 days for domestic and 21 days for International. After this time, faulty items will be considered 'accepted' and will not be eligible for return. It is at our discretion whether we repair, refund or replace a faulty item.
Please contact us by email prior to returning your product: